Boil Water Notice issued for Ardee Water Supply Zone

Following consultation with the Health Service Executive (HSE), Uisce Éireann and Louth County Council have issued a Boil Water Notice to protect the health of approximately 8,064 customers supplied by the Ardee Water Supply Zone.

This is due to operational issues which has impacted chlorination at the water treatment plant. All customers supplied by Ardee Water Supply Zone are impacted.

Customers can check if their property is included by visiting the Water Quality section of www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of water.ie.

All consumers affected by this notice must boil their water before drinking.   

Uisce Éireann says drinking water experts from Uisce Éireann and Louth County Council are working, in consultation with the HSE, to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice.

Uisce Eireann’s, Michael Cunniffe acknowledged the impact of this notice on the community. “Public health is Uisce Éireann’s number one priority and we would like to assure customers that the notice has been put in place to protect public health. We would like to assure customers that we are working to lift the notice as quickly as possible.” 

Uisce Éireann says its drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the HSE is consulted, and Boil Water Notices are issued to protect public health. In all instances, it says, immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE. 

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled. 

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

Updates are available on the Water Supply Updates section on water.ie, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.