Irish Water working to restore water supply in Tipperary following Storm Kathleen outages
1,500 customers without water as a result of storm damage
Uisce Éireann is working to restore normal water supply to approximately 1,500 customers in county Tipperary who have been impacted by power outages at water booster stations as a result of Storm Kathleen earlier today.
Due to an unplanned ESB outage on the Galtee Regional Public Water Supply network as a result of the storm, the water booster station at Kilfeacle has been impacted. As a result of this disruption, customers in Kilfeacle, Donaskeigh and surrounding areas will experience water outages this afternoon. The estimated time for the restoration of power supply is 9pm tonight.
Similarly, an unplanned power outage on the Fethard Regional Public Water Supply network as a result of the storm has impacted the water booster station at Ballinard. The disruption has led to water outages this afternoon for customers in Moyglass, Arbourhill and surrounding areas. The estimated time for the restoration of power in this location is 5pm this evening.
Dedicated water services crews have been mobilised to work to restore normal water supply as quickly as possible. Every effort is being made to minimise the impact on homes and businesses. We are also liaising closely with the ESB to prioritise the restoration of power supply at these booster stations.
Uisce Éireann’s Regional Water Operations Lead, Colin Cunningham, commented: “We thank impacted customers for their patience as we work to restore normal water supply as quickly as possible. We are appealing to customers to help conserve water by not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. Further information on water conservation is available on our website at www.water/conserve.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via X (formerly Twitter) @IWCare. Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.