Tipperary businesses can sign up for Irish Water text alerts highlighting local outages

Geoffrey Bourke, Head of Customer Operations for Uisce Éireann, in Clonmel at the launch of the utility’s awareness campaign to promote the text alert serviceplaceholder image
Geoffrey Bourke, Head of Customer Operations for Uisce Éireann, in Clonmel at the launch of the utility’s awareness campaign to promote the text alert service

Uisce Éireann has launched an awareness campaign to promote the text alert service designed to provide updates to its business customers in Tipperary.

The service ensures that businesses stay informed about planned or unplanned water outages, as well as drinking water restriction advisories, such as boil water notices.

The company said that ignificant investment has already been made to upgrade the water network in Tipperary as part of its continued commitment to ensure a clean, safe and reliable water supply for everyone.

However, they said that there was more work to be done, and ensuring that water services in Tipperary were fit for purpose into the future will require continued high levels of investment over many years.

"Water supply outages, both planned and unplanned, occur from time to time, and we understand these can be disruptive to businesses and their customers," they said.

Uisce Éireann said that its text-based service will enable customers to receive local updates.

To sign up to the text alert service, visit our water.ie/business-updates.

Once signed up, businesses will receive alerts in the event of network issues that may cause a water outage or affect water quality lasting four hours or more.

"We will assess the issue and provide affected businesses with relevant information, including the anticipated duration of the outage," they said.

Head of Customer Operations for Uisce Éireann Geoffrey Bourke said: "We understand the inconvenience and disruption water outages can cause to businesses. We also understand the importance of keeping our customers informed. That's why we are launching our awareness campaign for our text alert system to provide local updates to our business customers in Tipperary, enabling them to plan and adapt accordingly.

"By signing up to this service, businesses can stay prepared and minimise any potential impact. We are committed to improving our communication channels and providing the best possible service to our customers." 

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