Search
14 Oct 2025
Search
14 Oct 2025
Please allow ads as they help fund our trusted local news content.
Kindly add us to your ad blocker whitelist.
If you want further access to Ireland's best local journalism, consider contributing and/or subscribing to our free daily Newsletter .
Support our mission and join our community now.
To continue reading this article, you can subscribe for as little as €0.50 per week which will also give you access to all of our premium content and archived articles!
Alternatively, you can pay €0.50 per article, capped at €1 per day.
Thank you for supporting Ireland's best local journalism!
Vodafone said it has resolved a major network outage which stopped thousands of customers being able to access the internet.
On Monday afternoon, thousands of customers reported that their broadband or mobile data services were not working.
More than 100,000 customers highlighted issues with the services on Monday, according to monitoring website DownDetector.
Customers first reported problems after 2pm, with most highlighting that their home internet service was down.
On Tuesday, the telecoms giant apologised for the issue, which it said was linked to a “non-malicious software issue” with one of its partner businesses.
A spokeswoman said: “On Monday afternoon, for a short time, the Vodafone network had an issue affecting broadband, 4G and 5G services.
“This was triggered by a non-malicious software issue with one of our vendor partners which has now been resolved, and the network has fully recovered.
“We apologise for any inconvenience this caused our customers.”
Vodafone has more than 18 million customers in the UK, including around 700,000 home broadband customers.
Users of the Voxi mobile operator, which is also owned by Vodafone, also reported issues about its service.
Subscribe or register today to discover more from DonegalLive.ie
Buy the e-paper of the Donegal Democrat, Donegal People's Press, Donegal Post and Inish Times here for instant access to Donegal's premier news titles.
Keep up with the latest news from Donegal with our daily newsletter featuring the most important stories of the day delivered to your inbox every evening at 5pm.
This publication supports the work of the Press Council of Ireland and Office of the Press Ombudsman, and our staff operate within the Code of Practice of the Press Council. You can obtain a copy of the Code, or contact the Council, at www.presscouncil.ie, Lo-call 1800 208 080 or email: info@presscouncil.ie.
