Mystery continues to surround Culdaff boil water notice

Mystery continues to surround when the Culdaff boil water notice will be lifted for 1,300 customers, or what caused it to come into effect in the first place.

The warning by Uisce Éireann for homeowners and businesses to boil their water has been in place for over three weeks, with no sign of it being lifted.

The notice came into effect on August 18, following the deterioration in the raw water quality entering the Culdaff Water Treatment Plant.

Subsequently, Uisce Éireann issued a boil water notice for customers supplied by the Culdaff public water supply and the Three Glens Group Water Scheme, following consultation with the Health Service Executive (HSE).

Residents impacted by the notice have been using a water tanker close to the centre of Culdaff village for clean drinking water.

A spokesperson for Uisce Éireann said they continue to work to lift the boil water notice, which was issued to “protect the health of approximately 1,300 customers."

“Uisce Éireann’s primary focus is and always will be the protection of public health. Monitoring of the supply is continuing, and these results will be kept under review and shared with the HSE as we continue to liaise with them.”

In the meantime, all customers affected by the notice are advised to boil their water before use until further notice.

Customers can check if their property is included by visiting www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann customer care helpline on 1800 278 278. A map of the area is also available to view on the supply and service section of water.ie

Damien O’Sullivan, of Uisce Éireann, said that a team is continuing to work to lift the notice as quickly and safely as possible.

“I want to acknowledge the inconvenience that the boil water notice is causing the local community, but public health is Uisce Éireann’s number one priority, and this notice is in place to protect the health of customers on the supply.”

“Drinking water experts from Uisce Éireann are working, in consultation with the HSE, to lift the notice, and we thank those affected for their patience.”

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If Uisce Éireann becomes aware of a potential issue or a known risk with the water quality in a supply, the HSE is statutorily consulted and provides advice on the actions proposed by the supplier.

A spokesperson for the HSE confirmed that the HSE “received and participated in consultation with Uisce Éireann regarding a water supply in Culdaff,” but was unable to clarify how long the supply will be unusable or what the exact cause of the notice being implemented is.