Rise in Artificial Intelligence puts human resources function ‘at critical turning point’

THE function of human resources (HR) in business is at a critical turning point, driven by artificial intelligence (AI), law reforms and global economic uncertainty.

This was the key message at a conference hosted by Shannon Chamber at Dromoland Castle.

The event brought together chief executives, human resource leaders and other experts to share insights and strategies for organisations across the region.

The clear message from the day was that HR must move from a support role to a central driver of business strategy and growth.

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Chamber chief executive Helen Downes said the pace of change facing organisations has accelerated significantly, placing new demands on HR professionals.

“The human resources landscape is no longer just evolving; it is undergoing a seismic shift. The goalposts for business as usual have moved, driven by the rapid pace of AI and the complexity of new legislation such as the EU Pay Transparency Directive,” she said.

KPMG strategy director Daragh McGreal outlined a mixed economic outlook.

He pointed to record employment, high export levels and strong foreign direct investment.

As a counterpoint, however, he pointed to geopolitical instability, changing trade dynamics, and emerging security risks in Europe, alongside domestic challenges such as housing shortages and rising living costs.

“For HR, this means continued competition for talent, adoption of the right technology, and planning for ongoing uncertainty,” he said.

A chief executive’s panel featuring Ei Electronics boss Leo Clancy and Vicky Howard, former country manager with science firm Reagecon looked at how AI is already being used in Irish-based organisations.

Ms Downes said: “The message from the day was clear. Organisations that don’t adapt risk being left behind. Those that act now have a real opportunity to lead.”

She added that Shannon Chamber will continue to support businesses through co-funded training and upskilling programmes via Shannon Chamber Skillnet.