STORM TRACKER: Follow 'Storm Amy' as it bears down on Ireland amid brutal forecast
Search
06 Sept 2025
Search
06 Sept 2025
Please allow ads as they help fund our trusted local news content.
Kindly add us to your ad blocker whitelist.
If you want further access to Ireland's best local journalism, consider contributing and/or subscribing to our free daily Newsletter .
Support our mission and join our community now.
To continue reading this article, you can subscribe for as little as €0.50 per week which will also give you access to all of our premium content and archived articles!
Alternatively, you can pay €0.50 per article, capped at €1 per day.
Thank you for supporting Ireland's best local journalism!
First Direct and HSBC UK have apologised after disruption to their services on Tuesday morning.
First Direct, which is a division of HSBC UK Bank, had issues with its online and mobile banking from 7am, with these services recovering from 10am.
HSBC UK said on its Twitter account that there had been some disruption to its telephone banking services on Tuesday morning but these were now working as normal.
Our Online and Mobile Banking services are recovering. You should be able to use the services as normal. Thank you for your patience and we’re sorry for any inconvenience this may have caused.
— first direct (@firstdirect) April 25, 2023
A spokesperson for First Direct said: “Customers should now be able to access mobile and online banking as usual following a partial disruption this morning.
“We’re really sorry for the inconvenience, and appreciate their patience as our teams continue to work behind the scenes to ensure a full recovery.”
One Twitter user reacted to First Direct’s issues by posting: “On payday of all days.”
Service update: Telephone Banking service is working as normal following some disruption this morning. We’re sorry if you had trouble when contacting us earlier, and we really appreciate your patience. You can continue to bank via Mobile and Online Banking or reach us via Chat.
— HSBC UK (@HSBC_UK) April 25, 2023
Some customers contacting HSBC UK by telephone on Tuesday morning would have experienced higher than normal call wait times due to technical issues the bank was experiencing.
The issues for HSBC UK were resolved shortly after 10am.
HSBC UK’s service update, which it posted on Twitter, said: “Telephone banking service is working as normal following some disruption this morning.
“We’re sorry if you had trouble when contacting us earlier, and we really appreciate your patience.”
Subscribe or register today to discover more from DonegalLive.ie
Buy the e-paper of the Donegal Democrat, Donegal People's Press, Donegal Post and Inish Times here for instant access to Donegal's premier news titles.
Keep up with the latest news from Donegal with our daily newsletter featuring the most important stories of the day delivered to your inbox every evening at 5pm.
This publication supports the work of the Press Council of Ireland and Office of the Press Ombudsman, and our staff operate within the Code of Practice of the Press Council. You can obtain a copy of the Code, or contact the Council, at www.presscouncil.ie, Lo-call 1800 208 080 or email: info@presscouncil.ie.
