Search

06 Sept 2025

Scottish business confidence drops as late payments increase, study shows

Scottish business confidence drops as late payments increase, study shows

A third of Scottish business owners say that late payments from customers have increased in the last three months of 2021, according to new research.

This trend could see more firms in the country close their doors for good, warned the Federation of Small Businesses (FSB).

The latest Government statistics show that there are an estimated 338,000 small businesses in Scotland – a figure which fell by nearly 20,000 in the first year of the pandemic alone.

In the FSB’s most recent quarterly Scottish Small Business Confidence Index (SBI), up to one in 10 Scottish firms (12%) said late payments are threatening the viability of their business.

Figures also showed the vast majority of Scottish small businesses (82.5%) said they are battling rising input costs including fuel and utilities.

In the final quarter of 2021, FSB’s confidence index for Scotland dropped to -22.0 points from +1.2 points in the previous three months.

It found business confidence to be lowest in the retail and accommodation and food industries.

This means that more Scottish small firms now expect their performance to worsen over the coming three months than expect an improvement, the report said.

By comparison, the UK index fell to -8.5 points at the end of last year, meaning that a typical Scottish business is less confident about the future than the UK average.

The UK figure fell in every quarter over 2021, having stood at +27.3 points in Q1.

Andrew McRae, FSB’s policy chairman for Scotland, said: “Scottish firms are being squeezed by rising overheads, ongoing public health restrictions, and servicing mounting debts.

“To top it off, firms have to contend with the UK’s chronic late payment culture that’s deteriorated over the course of the pandemic.

“Thousands of Scottish businesses needlessly go under every year because of late payment.

“That’s why every UK big business should have a non-executive director on its board with direct responsibility for payment culture.

“That’s also why FSB backs moves to beef up the powers of the Small Business Commissioner to take on the worst offenders.”

FSB’s research is based on a survey conducted between December 2 and 13 .

On 10 December, First Minister, Nicola Sturgeon, urged people to cancel Christmas parties, and outlined plans to renew Covid restrictions.

She is due to give another update in Parliament on Tuesday.

Mr McRae added: “Our research shows that the firms remaining are deeply worried about the future.

“The prospect of new public health restrictions at the end of last year not only snuffed out the optimism of many Scottish independent retail, hospitality and tourism businesses but also hurt their supply chains.

“As the Scottish Government looks to the future, ministers must focus on local economies as well as public services.

“The economic impact of the virus and the associated restrictions has taken a disproportionate toll on our small business community.

“Getting local and independent firms firing on all cylinders this year must be a key priority.”

The Scottish Government has been approached for comment.

To continue reading this article,
please subscribe and support local journalism!


Subscribing will allow you access to all of our premium content and archived articles.

Subscribe

To continue reading this article for FREE,
please kindly register and/or log in.


Registration is absolutely 100% FREE and will help us personalise your experience on our sites. You can also sign up to our carefully curated newsletter(s) to keep up to date with your latest local news!

Register / Login

Buy the e-paper of the Donegal Democrat, Donegal People's Press, Donegal Post and Inish Times here for instant access to Donegal's premier news titles.

Keep up with the latest news from Donegal with our daily newsletter featuring the most important stories of the day delivered to your inbox every evening at 5pm.