All the updated news related to arvato

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British Gas under pressure to outline compensation for ‘mistreated’ customers

British Gas is under pressure to explain how it will compensate “vulnerable” customers who faced debt collectors forcibly installing prepayment meters in their homes. Energy minister Graham Stuart has asked Centrica, which owns the energy giant, to ...

03 Feb 2023 at 00:50

Grant Shapps urges suppliers to stop ‘outrageous’ forced meter fittings

Grant Shapps has urged energy companies to suspend the “outrageous” practice of forcibly installing prepayment meters following reports that British Gas had been sending debt collectors to “break into” customers’ homes. The Business, Energy and ...

02 Feb 2023 at 21:36

Shapps raps energy regulator over prepayment meter scandal

Business Secretary Grant Shapps has told the energy market regulator to toughen up on suppliers in the wake of the prepayment meter scandal. Mr Shapps accused Ofgem of “having the wool pulled over their eyes” by taking at face value what the ...

05 Feb 2023 at 00:01

British Gas to stop using court warrants to fit prepayment meters by force

Ofgem has launched an investigation into British Gas following reports the firm has been sending debt collectors to “break into” customers’ homes to “force-fit” prepayment meters – including in vulnerable households. The energy giant will ...

02 Feb 2023 at 18:06

British Gas suspends force-fitting prepayment meters after debt agent report

British Gas no longer applying for warrants to fit prepayment meters

British Gas has announced it will stop applying for court warrants to enter customers’ homes and fit prepayment meters following reports they had been forced on “vulnerable” customers. Energy companies can obtain court warrants which ...

02 Feb 2023 at 10:28

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