All the updated news related to claims management

All the news related to claims management updated in real time

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Personal Finance

Fee cap for claims management firms comes into force

People using claims management firms will be protected from excessive amounts of their compensation being swallowed up by fees, under new rules. The changes brought into force on Tuesday by the Financial Conduct Authority (FCA) will cap the costs ...

01 Mar 2022 at 12:55

City

Financial Ombudsman mulls plans to charge claims management firms

The Financial Ombudsman Service (FOS) is looking at charging claims management companies and no-win, no-fee law firms to make complaints in a U-turn just a year after ruling out the move. The FOS vowed to keep complaints free for consumers but ...

06 Dec 2023 at 10:18

Personal Finance

Concerns over claims management firms raised by City regulator

Some claims management companies (CMCs) have inadequate systems in place to differentiate between regulated and unregulated activity, the City regulator has said. The Financial Conduct Authority (FCA) said some firms had charged significantly ...

15 Feb 2024 at 11:53

Personal Finance

New rules to prevent claims managers gaining if linked to past poor conduct

New rules preventing claims management companies (CMCs) from being paid to help in cases where they are connected to a customer losing out in the first place will come into force next month. The changes, introduced from July 7, ban firms ...

07 Jun 2022 at 14:31

Personal Finance

Number of misleading financial ads removed by watchdog doubled last year

More than double the number of money-related adverts were banned or changed by the financial watchdog in 2024 compared to the previous year. The Financial Conduct Authority (FCA) said it intervened on just under 20,000 misleading ads ...

07 Feb 2025 at 14:26

Personal Finance

New charges for claims management firms proposed by financial ombudsman

Claims management companies (CMCs) face new fees of up to £250 to lodge a case, under proposals from the financial ombudsman to make costs fairer. The Financial Ombudsman Service (FOS), which resolves complaints from consumers about ...

23 May 2024 at 15:33

City

UK watchdog launches £1m car finance campaign to warn of unnecessary fees

The UK’s financial watchdog is teaming up with influencers as part of a £1 million campaign to raise awareness of the potential perils of car finance claim adverts. The Financial Conduct Authority (FCA) said it wants to let ...

16 Sept 2025 at 08:45

City

Claims firm investigated by watchdog over car finance sales tactics

A claims management company is being investigated by the UK’s finance watchdog over concerns about its sales practices in relation to the car finance saga. The Financial Conduct Authority (FCA) has opened an enforcement ...

02 Jan 2026 at 17:15

Personal Finance

Firms representing motor finance customers ‘must act in clients’ best interests’

Claims management companies and law firms involved in motor finance commission claims are being warned to make sure consumers do not have multiple representatives for the same claim and are not charged excessive ...

04 Feb 2026 at 12:17

Years
2026

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