All the updated news related to customer service

All the news related to customer service updated in real time

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Local News

Customer service office to close to walk-ins this Thursday - Waterford Council

The customer service public office at Waterford Council will be closed to walk-ins this Thursday (March 24). According to a notice issued by the council today (Monday March 21), the services at Baileys New Street will be available to callers only. ...

21 Mar 2022 at 23:33

Energy firms’ customer service plummets at worst possible time – Citizens Advice

Householders are experiencing plummeting standards of customer service from their energy suppliers – including rising call waiting times – as their bills soar, according to Citizens Advice figures. Customer service is at its worst since 2017 as ...

08 Apr 2022 at 01:25

National News

Passport customer service office set to double its staff numbers

Staff at the passport customer service hub is set to double in the coming weeks, it has been confirmed. There had been criticism of the difficulties encountered trying to contact the customer service office, with one TD claiming that a person ...

02 Jun 2022 at 23:33

National News

Passport customer service office set to double its staff numbers

02 Jun 2022 at 20:33

National News

Passport customer service office set to double its staff numbers

02 Jun 2022 at 20:33

Local News

Passport customer service office set to double its staff numbers

02 Jun 2022 at 16:33

City

Covid-19 issues behind record high in complaints to firms, survey finds

A record 13% of people have made a complaint to a company in the past year, a long-running customer satisfaction survey has found. Covid-19-related product availability and service reliability issues are behind the slew of ...

25 Jan 2022 at 01:25

Ireland

Man arrested after cocaine worth 2.4m euro seized at port

Irish police have arrested a man after the seizure of cocaine worth an estimated 2.4 million euro in Co Wexford. The arrest was made on Saturday after an operation by personnel attached to the Revenue Customs Service at ...

19 Mar 2023 at 19:54

Ireland

1.2 million euro of cannabis seized in Dublin area

Herbal cannabis with an estimated street value of 1.2 million euro has been seized in the Dublin area. The seizure of 60kg of drugs was made during a joint operation involving Revenue’s Customs Service, the Garda ...

02 Sept 2023 at 10:46

Local News

Waterford added to counties searched in relation to whopping €32m drugs haul

Searches in relation to the seizure of a whopping 546kg of synthetic drugs at an Irish port have now extended to a third county. According to An Garda Síochána, searches by Garda personnel and Revenue’s Customs ...

20 Feb 2024 at 13:33

Personal Finance

Some firms need to step up preparations for new consumer duty – City regulator

Some firms could be at risk of struggling to apply a new consumer duty effectively when it comes into force in six months’ time, according to the City regulator. The consumer duty will set clearer and higher ...

25 Jan 2023 at 00:01

Personal Finance

Hanging on the telephone: Long call waiting times ‘are top frustration’

Being kept waiting on the telephone is the top frustration for customers when dealing with businesses and other organisations, according to a survey commissioned by the Association of British Insurers (ABI)....

21 Feb 2023 at 00:01

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