All the updated news related to evri

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Hermes to change its name and invest millions in couriers’ pensions

Courier giant Hermes is to change its name and invest millions of pounds in pensions for its employees, the company has announced. The GMB union said it was a “breakthrough” deal which will give couriers proper retirement plans and the right to ...

11 Mar 2022 at 01:25

Evri apologises for parcel delivery delays across UK

Parcel firm Evri has apologised to customers across the UK who are still waiting for delayed Christmas deliveries. The firm said staff shortages, Royal Mail strikes and bad weather have contributed to the problems and it is working to sort ...

11 Jan 2023 at 13:43

MP questions whether Evri should be investigated for ‘poor customer service’

An MP has questioned whether Evri should be investigated over its “poor customer service” after the parcel firm apologised for ongoing UK-wide delays. During Prime Minister’s Questions on Wednesday, Labour MP Carolyn Harris said “Does the ...

11 Jan 2023 at 14:36

Evri worst performing parcel firm for second year running

All of the UK’s major parcel firms are continuing to fail consumers amid calls for regulator Ofcom to consider fining them if they cannot improve their service. Evri, formerly known as Hermes, alongside Yodel, DPD and Amazon Logistics ...

18 Nov 2022 at 08:53

Parcel firms deliver ‘miserable’ service for the third year running

Parcel firms have delivered a “miserable” service to consumers for the third year running, according to an annual survey by Citizens Advice. Evri and Yodel ranked at the bottom of the charity’s league table, both managing an overall ...

16 Nov 2023 at 09:34

Courier murdered by van thief, jury told

A courier was murdered after he was run over by a thief who had stolen his van, a court heard. Mark Lang, 54, suffered fatal injuries as he was dragged hundreds of metres by his vehicle after trying to stop Christopher Elgifari, 31,...

15 Nov 2023 at 13:17

Post Office customers to be offered DPD and Evri parcel delivery options

The Post Office is offering customers the option of sending packages using DPD and Evri by buying parcel postage in its branches. For the first time in its 360-year history, Post Office customers will be able to choose other ...

07 Nov 2023 at 00:01

City

Evri invests £46m in customer service improvements ahead of Christmas

Delivery giant Evri has said it is investing £46 million to boost its customer service and operations ahead of the busy Christmas period. It said this will include a new automatic call-back service, through a new phone line,...

10 Nov 2023 at 00:01

City

Post Office brings Evri delivery services to 50 branches

The Post Office has partnered with parcel company Evri to sell delivery products outside of Royal Mail for the first time in its history. It means that people will be able to drop off and pick up parcels through Evri in ...

16 Nov 2022 at 10:39

Evri announces partnership with disability charity Scope

Parcel delivery firm Evri has announced a partnership with disability equality charity Scope aimed at improving doorstep deliveries for people with a condition or impairment. More options will be offered for those who ...

10 Oct 2024 at 00:01

Evri and Yodel the worst parcel firms at helping their customers – Ofcom

Evri and Yodel are the worst parcel firms at helping their customers, while Amazon and DHL are the best performers, according to an Ofcom report. Although 78% of parcel recipients are satisfied with delivery firms, ...

29 Oct 2024 at 09:16

City

Private equity firm Apollo to buy UK parcel delivery giant Evri for £2.7bn

Private equity firm Apollo Global Management has said it is buying British parcel delivery firm Evri in a £2.7 billion deal. Apollo is set to buy Evri from Advent International, the private equity firm which ...

25 Jul 2024 at 17:20

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