All the updated news related to financial firms

All the news related to financial firms updated in real time

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Personal Finance

Backlog of consumer complaints being driven down, says financial ombudsman

The Financial Ombudsman Service says it has cut a backlog of consumer complaints about firms to around a third of the level at the start of last year. It now has just over 37,000 unallocated cases, down from around 90,000 previously. Complaints to ...

24 May 2022 at 01:01

Personal Finance

Financial ombudsman to charge claims management firms £250 to refer a case

The Financial Ombudsman Service (FOS) will introduce a £250 charge for claims management companies to refer a case to its service from April 1 2025. It said there is currently “little commercial incentive” for firms acting as middlemen to ensure ...

07 Feb 2025 at 16:15

Personal Finance

New charges for claims management firms proposed by financial ombudsman

Claims management companies (CMCs) face new fees of up to £250 to lodge a case, under proposals from the financial ombudsman to make costs fairer. The Financial Ombudsman Service (FOS), which resolves complaints from consumers about financial ...

23 May 2024 at 15:33

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