All the updated news related to satisfaction

All the news related to satisfaction updated in real time

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Personal Finance

Digital banks beat high street lenders in customer satisfaction survey

Britain’s digital banks have held on to the top spots in customers’ rankings of personal and business bank accounts, muscling ahead of high street lenders for another year. Monzo was voted the best provider for individuals and businesses in a survey ...

15 Aug 2023 at 15:32

Patients who see a GP face to face ‘more likely to be satisfied with their care’

Patients who see a GP face to face are more likely to be satisfied with their care, research suggests. A study, published in the British Journal of General Practice, found patient satisfaction was lower at surgeries that relied more both on ...

25 Mar 2025 at 00:01

What are the latest penalties for water firms, and will they reduce bills?

Water companies were yet again in the spotlight on Tuesday after Ofwat forced them to hand a collective £157.6 million back to customers for underperformance. The regulator said firms were missing their targets on pollution, leaks and ...

08 Oct 2024 at 14:49

Scotland

School satisfaction levels the lowest on record, figures show

Public satisfaction with local schools in Scotland has hit the lowest level on record, figures show. The data, from the Scottish Government’s annual Scottish Household Survey, shows 80% of households with a school child are satisfied ...

19 Nov 2024 at 20:43

Major broadband providers outperformed by smaller rivals in annual survey

Major broadband providers including BT, Sky, TalkTalk and Virgin Media have been outperformed by smaller rivals in an annual customer satisfaction survey. Which? has advised unhappy customers to shop around for better service, value ...

20 Mar 2025 at 00:01

Customer satisfaction at lowest level since 2010 – report

Customer satisfaction across the UK is at its lowest level since 2010 and is threatening the nation’s economic recovery, according to a report. The latest UK Customer Satisfaction Index (UKCSI) stands at 75.8 out of 100, a drop of ...

09 Jul 2024 at 09:28

Chase overtakes Monzo as Britain’s favourite bank, survey shows

JP Morgan’s Chase has overtaken Monzo as Britain’s favourite bank, as digital providers continue to outperform the high street giants, according to a survey of thousands of banking customers. The Competition and Markets Authority ...

17 Feb 2025 at 12:27

Patient satisfaction with GP services improves, survey finds

Patient satisfaction with GP services has improved, new figures suggest. The latest GP patient survey, which is carried out by Ipsos for NHS England, found 75% of 702,000 respondents had a good experience at their practice, up ...

10 Jul 2025 at 15:00

Elisabeth Murdoch’s Sister buys stake in Richard Bacon’s Yes Yes Media

Elisabeth Murdoch’s media group has bought a “significant stake” in television presenter Richard Bacon’s new entertainment business Yes Yes Media. Sister, the media business set up by Rupert Murdoch’s daughter Elisabeth, Jane ...

04 Apr 2023 at 16:25

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