All the updated news related to universal service

All the news related to universal service updated in real time

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City

Royal Mail returns to profit after ‘year of change’

Royal Mail has cheered returning to an underlying profit for the first time in three years despite a “competitive and challenging” backdrop. In its first set of figures since the group’s £3.6 billion takeover by Czech billionaire Daniel Kretinsky’s ...

01 Sept 2025 at 08:42

City

Royal Mail move to scrap second class post on Saturdays to take ‘many months’

The owner of Royal Mail has said it will take “many months” to roll out changes that will see it ditch second class letter deliveries on Saturdays across the UK. International Distribution Services (IDS) – which saw its £3.6 billion takeover by ...

01 Sept 2025 at 10:54

No plans to reduce six-day Royal Mail service, says Business Secretary

The Business Secretary said she does not have plans to approve the Royal Mail switching to a five-days-a-week operation. Kemi Badenoch suggested to MPs that allowing the Royal Mail to shed its Saturday delivery and pick-up duties would mean it ...

19 Sept 2023 at 17:36

Almost 11 million people hit by post delays over Christmas – Citizens Advice

Almost 11 million people were hit with letter post delays over Christmas, Citizens Advice has found. As well as Christmas cards not arriving on time, some 3.4 million UK adults faced a serious consequence as a result, including missing vital ...

30 Jan 2025 at 00:01

City

Royal Mail reveals staff bonus of up to £500 as half-year losses mount

More than 100,000 frontline workers at Royal Mail are in line for a bonus worth up to £500 each if they hit targets over Christmas as the group presses ahead with turnaround efforts in the face of mounting losses. Royal Mail said the ...

16 Nov 2023 at 09:37

City

Royal Mail bidder could offer staff stake in firm as part of £3.6bn deal

The Czech billionaire hoping to buy Royal Mail has confirmed he is considering offering employees a stake in the business, as his company asked shareholders to back its £3.6 billion takeover bid. Daniel Kretinsky’s EP Group set out ...

26 Jun 2024 at 12:35

City

Royal Mail fined £21m by watchdog for missing mail delivery targets

Royal Mail has been fined £21 million for missing its annual first and second class mail delivery targets, leading to millions of letters arriving late across the UK, regulator Ofcom has said. It represents the third-largest fine ...

15 Oct 2025 at 08:25

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