Louth pharmacies recognised for top customer experience across Ireland
Three Life Pharmacy branches across Louth have been recognised as part of the national customer experience award, including Herlihy's Life Pharmacy in Drogheda, Ardee Life Pharmacy, and Smyth's Life Pharmacy in Dundalk.
Louth’s Life Pharmacy teams are celebrating after being named Ireland’s No. 1 retail brand for customer experience for the third year in the 2026 Customer Experience Insight (CXi) Report, compiled by the CX Company.
These teams include Herlihy's Life Pharmacy in Drogheda, Ardee Life Pharmacy, and Smyth's Life Pharmacy in Dundalk.
Life Pharmacy also retained its position as the No. 2 overall brand in Ireland for customer experience.
Mairead Reen, Chair of Life Pharmacy, said: “Retaining our position as Ireland’s No. 1 retail brand and No. 2 overall for customer experience for the third year is something we are incredibly proud of.
“It reflects the care, expertise and commitment our pharmacy teams bring to their communities every day.
“We would like to thank our customers for their continued trust and our teams for the important role they play in making Life Pharmacy a trusted part of community life across Ireland.”
Laura Garrett, Operations Manager of Life Pharmacy, added: “This recognition is a testament to the consistency of service our pharmacy teams deliver and the relationships they build with customers every day.
“Customer experience is shaped by the small things that make a real difference: taking the time to listen, offering advice and making sure people feel supported.
“We’re delighted that this commitment continues to be reflected in the CXi results, and grateful to our teams for the role they play in delivering that experience.”