UPDATE: Uisce Éireann working to restore water supply to more than 30,000 Tipperary customers

Uisce Éireann has issued a notice outlining that it is working with Tipperary County Council to restore water supply as quickly as possible to over 30,000 customers impacted by a number of outages in the county in the past few days.  

Remedial works at water treatment plants where the problems arose were delayed due to industrial strike action arising from a dispute between the Unite trade union and seven local authorities, which took place between Wednesday, August 2 and Friday, August 4 inclusive.

Following notification yesterday (Friday) that the industrial action in Tipperary had ceased, repair crews were immediately dispatched and have been working  hard to return supplies. 

Uisce Éireann said repairs have been completed but due to size of the network it could take until Monday for water supply to fully return to some customers especially those at the end of the network. 

Alternative water supplies will remain in place until normal supply has been fully restored to all customers. 

All customers supplied by the Glenary (Clonmel) Public Water Supply should now have supply returned. A Boil Water Notice remains in place for these customers and a further update will be provided tomorrow. 

Reservoir levels supplying Carrick-on-Suir (Lingaun) Public Water Supply are recovering. Some customers at higher elevations are still experiencing low pressure/loss of supply. However, all customers should have normal supply returned by tonight. 

The network served by the Galtee Regional Water Supply Network is starting to recharge with water already returned to many areas on the eastern part of the scheme including: Bansha, Kilfeacle, Cashel and New Inn.

Unfortunately, a burst watermain has occurred and repairs are underway which will delay the return of water to the Donaskeigh area until tomorrow (Sunday). 

On the west side of the scheme, it will take longer for water supply to return to all customers due to the size of the network.

Customers in the following areas are still experiencing water outages: Ballyglass, Ardlamon, Ardavillane, Mount Bruise, Kilross, Ballywire, Roseboro, Lattin, Cullen, Limerick Junction and surrounding areas.

Water returned in some areas today (Saturday) but customers at the extremities of the scheme and at higher elevations will not see normal water supply fully return until Sunday and possibly as late as Monday. 

Water supply has returned to many areas on the Ardfinnan Regional Water Supply Scheme. But water outages are still being experienced in Ballyclerihan village, Lisronagh village, Cahir town, Poulmucka and surrounding areas.

Water will continue to return throughout the day with full supply expected to return to all customers tomorrow, Sunday 6 August. 

Our priority during the dispute was the protection of public health and the environment through the delivery of safe, secure and sustainable water services and we did everything within our power to maintain safe water services and minimise disruption, where possible.

Vulnerable customers who have registered with Uisce Éireann receive direct communications for planned and unplanned outages lasting more than four hours. As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section of the Uisce Éireann website.

Meanwhile, to support customers impacted by outages on the Galtee Regional Public Water Supply, Uisce Éireann has arranged the delivery of an alternative water supply with drinking water to the following locations which will remain in place until water is returned all customers: Mount Bruis National School, Cullen Village, Lisvernane Village, New Inn, Rosegreen Village, Rossidrehid Village, Monard Village, Bansha Village, Emly Village, Lattin Village, and in Cashel: Tesco Car Park, Dominic Street, Castle Green Avenue, Dean Ryan Terrace, Oliver Plunkett Terrace. 

For customers supplied by the Ardfinnan Regional Public Water Supply, Uisce Éireann has arranged the delivery of alternative water supplies with clean drinking water to the following locations: Ardfinnan, Newcastle, Clogheen, Knocklofty, Grange and Goatenbridge, Ballyclerahan Village, Lisronagh Village, Cahir Town at Coláiste Dún Uiscigh, Cahir Town Castle Car Park.

To allow reservoirs to fully replenish on the Ardfinnan Regional Public Water Supply, restrictions will be in place from 9pm each night until 7am the following morning. 

For customers supplied by the Glenary (Clonmel) Public Water Supply, Uisce Éireann has arranged the delivery of alternative water supplies with clean drinking water to the following locations: Tesco Carpark, Wheatfields, Barron Park Cahir Road, Glen Oaks Glenconnor Road, The Beaches Old Spa Road, Elm Park, Junction of St. Patrick’s Road and Davis Road, Mc Old Bridge Carpark.

For customers supplied by the Carrick on Suir (Linguan) Public Water Supply, Uisce Éireann has arranged the delivery of alternative water supplies with clean drinking water to the following locations: Ash Park, Creg Lawn, St. John’s Terrace, Stand Lane and Carrigbeg Estate. 

In all instances, customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure as per HSE advice.

Alternative water supplies will remain in place until water supply has returned to all customers. 

For further queries, please contact [email protected]