Longford disability service provider in 'tranquil setting' receives positive HIQA review
Eden Hill is a full-time residential service operated by Nua Healthcare Services Limited
A Longford disability service provider received a positive review by the Health Information and Quality Authority (HIQA).
Eden Hill, a full-time residential service operated by Nua Healthcare Services Limited, provides care and support to children with disabilities between the ages of eleven and 18 years. At the time of inspection there were three residents.
The results of their most recent review was part of a publication of 29 inspection reports on designated centres for people with disabilities by HIQA.
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As part of the review the HIQA inspectors; speak with residents and the people who visit them; talk with staff and management to find out how they plan, deliver and monitor the care; observe practice and daily life to see if it reflects what people tell the inspectors; and review documents to see if appropriate records are kept and that they reflect practice and what people tell the inspectors.
An unannounced inspection in March found the service to be well maintained, clean and spacious, with residents indicating they were happy and content with their care and surroundings.
The report describes Eden Hill as being situated in a “tranquil rural setting” and states that two modes of transport are available to allow residents access community facilities.
“The service provides high quality living accommodation for up to five children and comprises of a large detached two-storey five bedroom house. Within that house on the ground floor, there is a one bedroom self-contained apartment,” the HIQA report says.
Eden Hill residents receive care and support on a 24-hour basis from a team consisting of a person in charge, a deputy team leader, social care workers and assistant support workers.
The centre was found to be compliant or substantially compliant in all areas, with one exception. The exception was in the admissions and contract for the provision of services with the report suggesting “the process of admissions to this designated centre required review”.
In summing up the report said: “It was observed that some safeguarding and staffing issues occurred in the centre shortly after a new admission to the service however, these issues were being dealt with via the organisation's safeguarding pathways. Additionally, additional managerial support had been deployed to the centre at that time on a 24/7 basis.”