ALERT: Households in Tipperary left without water due to burst water main

Uisce Éireann crews in Tipperary are working to repair a major burst in the Goatenbridge Water Treatment Plant and restore water to customers affected.

The burst is impacting cutomers in Goatenbridge, Poulatar, Newcastle, Ballybacon, Grange, Ardfinnan, Jamestown, Marlfield, Neddens, Loughryan, Loughlher, Loughtally, Derrygrath, Newchapel, Rathkeevin, Inishlounaght, Nicholastown, Knocklofty, Grauige Group Water Scheme, Castlegrace and the surrounding areas.

Alternative Water Supplies will be available from 10am today Monday, 27 October at Ardfinnan Church, Marlfield Village, Newcastle National School, Grange National School, Newchapel Cross.

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Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as per HSE advice.

Uisce Éireann’s John Fogarty has assured customers that every effort is being made to restore a full water supply as quickly as possible.

“We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue.”

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Repairs are expected to be completed by 10pm today, Monday, 27 October.

Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.

To ensure the safety of the crews carrying out the repairs to the burst and the safety of the public, traffic management will be in place and will be clearly signposted.

Separately customers in parts of Tipperary Town will experience restrictions on Sunday night 26 October and Monday night 27 October.

The restrictions apply to customers in Avondale Court, St. Michaels Avenue, St Ailbe’s Drive, James Connolly Park, Roselawn, Fr, Matthew Court, Rossmore Village, Fr Matthew Street.

They will be in place from 10pm each night to 7am the following morning in an attempt to reduce usage and maintain a daytime supply.

The restrictions are being introduced due to low reservoir levels at Fanagowan Water Treatment Plant.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.