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Personal Finance

Challenger banks jump ahead of industry giants for customer satisfaction

Challenger banks have overtaken high-street banks in a survey ranking how satisfied people and firms are with their services amid the worsening cost-of-living crisis. Starling Bank and Monzo were the top-ranked current account providers, while ...

15 Aug 2022 at 14:03

City

Co-op Bank hands staff £1,000 cost-of-living pay rise

Staff at the Co-operative Bank are to receive a £1,000 pay rise to support them amid the cost-of-living crisis in the latest move to help cash-strapped workers. The group said around 95% of its employees will be eligible for the pay rise, ...

28 Jul 2022 at 11:43

City

TSB swings to back to profit but warns over inflation hit to borrowers

High street bank TSB has revealed that record mortgage lending helped it returned to profit in 2021, but warned over pressure on households and businesses from soaring inflation. The Spanish-owned lender posted annual pre-tax profits of ...

27 Jan 2022 at 14:55

City

Record mortgage lending helps TSB swing back to profit

High street bank TSB has revealed it returned to profit in 2021 thanks to record mortgage lending and a bounceback in the wider economy. The Spanish-owned lender posted annual pre-tax profits of £157.5 million against losses of £204.6 ...

27 Jan 2022 at 09:55

City

TSB swings to back to profit, but cautions over inflation hit to borrowers

High street bank TSB has revealed record mortgage lending helped it returned to profit in 2021, but warned over pressure on households and businesses from soaring inflation. The Spanish-owned lender posted annual pre-tax profits of ...

27 Jan 2022 at 11:55

Former Co-op Bank boss Paul Flowers to appear in court on fraud charge

Former Co-operative Bank boss Paul Flowers will appear in court next week accused of fraud. The 73-year-old has been charged with one count of fraud by abuse of position between June 2016 and October 2017. He will appear at ...

25 Aug 2023 at 16:06

Personal Finance

28% of disabled people ‘have seen finances hit by lack of ease contacting firms’

Nearly three-quarters (73%) of people with disabilities have delayed contacting an essential service provider because it seemed too daunting, a survey indicates. This could mean they are potentially missing out on ...

21 Sept 2023 at 09:18

City

Co-operative Bank plans to slash around 400 roles in cost-cutting drive

The Co-operative Bank has said it plans to cut around one in 10 of its workforce, shedding approximately 400 jobs, in a bid to cut costs. The bank said that it was embarking on a consultation and restructure ...

26 Mar 2024 at 20:15

City

Co-operative Bank profit hit by one-off costs as takeover talks forge ahead

The Co-operative Bank has seen its yearly profit nearly halve after it set aside cash to compensate mortgage customers from more than a decade ago, while the lender said it is still in talks with Coventry ...

28 Feb 2024 at 12:03

City

Co-op Bank transformation ‘materially complete’ ahead of merger deal

The Co-operative Bank has said its transformation plan is “materially complete” ahead of its agreed merger with Coventry Building Society. The banking firm said discussions over the deal, which will see ...

02 May 2024 at 08:00

Personal Finance

Which? urges banks to address online security ‘loopholes’

Some banks need to urgently address potential loopholes in their online security arrangements which could leave people vulnerable to scammers, according to Which?. The consumer group assessed the apps ...

24 Apr 2024 at 00:01

City

Co-op Bank’s profit rises fourfold as boss boasts rate rises for all savers

The boss of Co-operative Bank has said it has benefited from being more “nimble” than the UK’s big five banks as it reported soaring profits on the back of higher interest rates. Nick Slape, the ...

01 Mar 2023 at 13:28

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