All the updated news related to complaint

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Personal Finance

Banking and credit behind majority of complaints made to financial ombudsman

Banking and credit issues attracted the most complaints to the Financial Ombudsman Service (FOS) in the first half of this year. Some 44,200 complaints about banking and credit were received in the first six months of 2022, which was slightly down ...

22 Sept 2022 at 13:15

Personal Finance

Financial services companies must have consumer duty in place from July 2023

A new consumer duty requiring financial services firms to put their customers’ needs first will come into force from July next year. The duty will set higher and clearer standards of consumer protection, the Financial Conduct Authority (FCA) said....

27 Jul 2022 at 10:28

Home

‘Animal noises’ make up over half of Co Derry noise complaints

Over 700 of the noise complaints received by councils covering County Derry related to animal noises, a recent report has revealed. Data published by the Department of Agriculture, Environment and Rural Affairs (DAERA) showed that the category ...

04 Aug 2022 at 22:33

Love Island sparks 1,509 complaints in aftermath of Snog, Marry, Pie challenge

Love Island has prompted 1,509 complaints to Ofcom in the aftermath of its Snog, Marry, Pie challenge. The task saw the islanders reveal who they would kiss, marry or hit in the face with a cream pie. Dancer and model Tasha Ghouri was left in ...

27 Jul 2022 at 16:25

Home

Love Island challenge sparks thousands of complaints after female islander left in tears

27 Jul 2022 at 22:33

Home

Love Island challenge sparks thousands of complaints after female islander left in tears

27 Jul 2022 at 22:33

Personal Finance

Backlog of consumer complaints being driven down, says financial ombudsman

The Financial Ombudsman Service says it has cut a backlog of consumer complaints about firms to around a third of the level at the start of last year. It now has just over 37,000 unallocated cases, down from around 90,000 previously. ...

24 May 2022 at 01:01

Scotland

Former top civil servant Leslie Evans ‘unable’ to speak to Holyrood committee

The convener of a Holyrood committee has spoken of his disappointment at the “discourtesy” after it was revealed that Scotland’s former top civil servant would not give evidence to the panel. Leslie Evans left her post as Permanent ...

10 Mar 2022 at 12:55

Scotland

Police gross misconduct hearings could be held in public under proposed new law

Ministers are considering changing the law to ensure that hearings for police officers accused of gross misconduct can take place in public. The change is one of the key proposals included in a new piece of legislation the ...

24 May 2022 at 13:16

Scotland

Sturgeon denies her Government operates ‘culture of secrecy’

The Scottish Government has been accused of operating a “culture of secrecy and cover-up” over allegations of bullying. Scottish Labour leader Anas Sarwar quizzed Nicola Sturgeon on the number of bullying investigations ...

12 May 2022 at 15:25

Rotherham survivor ‘disgusted’ MP Khan reviewed Home Office grooming paper

A survivor of the Rotherham child sexual exploitation scandal has criticised the Conservative Party for asking an MP found guilty this month of molesting a teenage boy to review a Home Office research paper on child ...

27 Apr 2022 at 16:25

Shell received most home broadband complaints in final quarter of 2021 – Ofcom

Shell Energy generated the most complaints about home broadband in the final three months of last year, new figures show. Regulator Ofcom said the company had generated 15 complaints for every 100,000 customers ...

27 Apr 2022 at 13:25

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