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Ofcom tells Shell Energy to ‘get a grip’ on broadband and landline complaints

Ofcom has urged Shell Energy to “get a grip” on broadband and landline complaints after the firm attracted significantly higher volumes than other providers. BT Mobile, Virgin Mobile and iD Mobile are the most complained-about mobile operators, ...

26 Jan 2023 at 11:06

EE hints at ‘everything app’ as it launches new customer platform

EE has offered a glimpse of a potential ‘everything app’ as the mobile giant unveiled a new platform for people to access its services. As part of a major business revamp, the BT-owned firm announced EE ID, an online space where people using ...

18 Oct 2023 at 12:02

Shell Energy generates most broadband and home phone complaints to Ofcom

Shell Energy generated the most customer complaints about broadband and landlines between April and June this year, new figures from telecoms regulator Ofcom show. For its broadband services, the firm generated 31 complaints per 100,000 ...

18 Oct 2022 at 11:33

Calls hit by Three mobile phone network outage

Three has apologised after thousands of Britons were unable to make calls following an outage. The mobile network said users were being impacted by “an issue affecting voice services”. However, it said that data services, such as 5G, ...

25 Jun 2025 at 14:27

City

Currys enjoys rising sales as shoppers turn to air conditioning over hot summer

Currys has enjoyed higher sales over recent months as shoppers embraced AI computing and stocked up on air conditioning for the hot summer. Shares soared by about a fifth after the company updated investors on its recent performance ...

04 Sept 2025 at 13:56

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