All the updated news related to neil lawrence

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Together Energy collapses, leaving 176,000 needing a new supplier

Together Energy has become the 26th energy company in just five months to be buried under the weight of soaring gas prices. The business has exited the market, regulator Ofgem said, leaving its 176,000 household customers without an energy supplier. ...

18 Jan 2022 at 16:55

City

Shell Energy to pay £500,000 after overcharging thousands of price cap customers

Shell Energy is to pay more than £500,000 after overcharging thousands of customers for their gas and electricity since the energy price cap was put in place over three years ago. The business will be forced to return £106,000 to the 11,275 ...

25 Aug 2022 at 10:52

City

Energy suppliers may need to keep helplines open in evenings and on weekends

Energy suppliers may have to keep their phone lines open in evenings and on weekends and hand out customer service performance data to help households better choose the company they use. New proposals from regulator Ofgem could also extend ...

26 Jul 2023 at 11:36

‘Robust action’ to follow if energy direct debit increases are unfair – Ofgem

“Robust enforcement action” will be taken if energy companies are found to have treated consumers unfairly when increasing direct debit payments, officials from the regulator Ofgem have said. A “very invasive” review is under way into the ...

10 May 2022 at 12:55

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