100 new jobs announced for Dundalk

Sales and service outsourcing partner, SalesSense International, has announced today that along with a rebranding of the company, it plans to create over 100 new jobs at its customer engagement centre in Dundalk. 

Effective immediately, as part of a strategic rebranding initiative and expansion, the company will operate under its new name, Uniquely. In a statement announcing a significant investment in the region, along with the rebrand, it says its new redefined corporate identity has been specially tailored to meet the challenges and opportunities of tomorrow. 

Announce a "significant investment in the North-East region and M1 Corridor – within the next 18 months", Uniquely says it plans to create over 100 new job opportunities. 

It says that this expansion is "not just a testament to Uniquely’s commitment to the local economy but also an indication of the vibrant opportunities that exist in this dynamic region of Ireland". In addition, the company hopes to expand its footprint even further in the coming years, both in Ireland and abroad. 

Established in 2006, Uniquely says it boasts a wealth of experience in diverse markets, collaborating with various organisations to enhance customer engagement and satisfaction. Its expertise, which it says is rooted in knowledge and practical experience, spans service solutions in sectors such as Energy, Financial Services, Medical Technology, Telecoms, Media, and Retail. 

Gerard Teahon, Founder and Chief Executive Officer of Uniquely said: “Today is an exceptionally proud day for all of us in Uniquely.

"As a result of our unwavering focus on operational excellence, clients are increasingly coming to us to help them with their development and growth objectives and this significant investment of over 100 new job opportunities is in response to increased demand for our services across all our business areas. 

“At Uniquely, our vision is to create extraordinary experiences, that push the possibilities of careers, businesses and our category.

"We collaborate with leading banks in Financial Services on innovative care solutions, we are pioneering sustainable strategies in Utilities, and we are transforming communications sales and support in the Telecoms sector.

"Across all these domains, our central mission is to elevate standards in customer support and engagement, ensuring exceptional care is woven into the fabric of every sector we touch. 

“In addition, people are at the heart of everything we do at Uniquely including these new employment opportunities, which are a welcome investment for our sector, the local economy and the North-East region, as well as contributing to the sustained reputation of the M1 Corridor as an international hub for businesses.”

Uniquely has Customer Engagement Centres in Dundalk and Galway, field sales teams operating nationwide, as well as offices in Manchester.

It says these locations were all chosen to optimise service delivery, foster collaboration and support local economies. The company partners with large Irish and International businesses such as AIB, Bord Gais Energy, Sky, Pinergy, SSE Airtricity and the Irish Red Cross. 

Uniquely is a Deloitte Best Managed Company (Platinum Partner) and has also been awarded the Guaranteed Irish symbol for its commitment to excellence and innovation, local jobs and communities.