Major broadband outage in Limerick sparks apology from leading provider
Thousands of customers impacted following loss of service
SKY Ireland has apologised to thousands of broadband customers in Limerick who have been impacted by a significant outage.
Up to 6,000 homes and businesses in the city and its environs are currently without a service sparking anger and frustration for customers.
The problem, which is also impacting some other providers, was first reported at around 3.30pm on Tuesday when a small number of customers lost their service.
The outage, the cause of which has not been confirmed, worsened on Tuesday evening when more customers reported that they too had been impacted.
A spokesperson for Sky Ireland says efforts are being made to rectify the problem.
"We are aware of an outage affecting broadband customers in Limerick, including some Sky customers. Our teams are working to rectify the issue as a matter of urgency. We apologise to our affected customers for this inconvenience," they said.
No timeline has been given as to when the broadband service will be restored.