Northern Trust becomes first in Northern Ireland to pass 100k app sign ups

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NHSCT

The My Care patient portal reaches a major digital landmark as one in four residents log on to view medical records

The Northern Health and Social Care Trust has become the first HSC Trust in Northern Ireland to reach 100,000 registrations of the My Care app.

My Care is a convenient, secure way for people to access key aspects of their health information, and this latest milestone means that around one in four people in the

Northern Trust area can now access their digital medical record via the app.

Through My Care, patients can access a range of information from health trusts in one place, including appointments, selected blood test results and details of their medicines, helping them keep track of their care and prepare for appointments.

A recently added feature is the ability to self-refer for both musculoskeletal physiotherapy and maternity services through My Care, enabling patients to access services directly and take greater control of their care.

Dr James Nelson, Chief Clinical Information Officer, said: “This is an important landmark for our trust and, most importantly, for our patients. Digital access is becoming an increasingly important part of how people interact with the health service, and My Care makes that more straightforward.

“Reaching 100,000 downloads is a fantastic achievement and a real reflection of how patients are embracing digital services for health, the same way as they would for other aspects of life, like banking, or shopping.

“My Care puts important information at people’s fingertips. Being able to see appointments, selected blood results and medications all in one place can make managing your healthcare much easier.

“The recent introduction of the self- referral and self-scheduling function within physiotherapy is just one example of how the app is continuing to be enhanced and developed. Over time, more functionality and features will be added to make My Care even more useful.

“We want to encourage anyone who has not yet downloaded the app to give it a try. It is a simple, secure way to access health services and keep track of key information about your care.

Patients who have not yet downloaded the app are encouraged to do so.

For more information about My Care and how to get started, visit https://dhcni.hscni.net/digital-portfolio/encompass/my-care/

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