Customers in west Donegal without water following outage at water treatment plant
Uisce Éireann said homes and businesses in Gortahork, Falcarragh and surrounding areas are experiencing outages and/or reduced water pressure following an outage at the Ardsbeg water treatment plant
Homes and businesses in the Gortahork and Falcarragh areas are without water supply following an outage at the Ardsbeg water treatment plant.
Uisce Éireann said customers in Gortahork, Falcarragh and surrounding areas are experiencing outages and/or reduced water pressure.
The utility said on Wednesday afternoon that it is working to restore water supply to homes and businesses.
Adrian Gillespie of Uisce Éireann said: “We understand the inconvenience this unplanned outage is causing. Water services crews were deployed immediately and the plant is now back in production however it will take several hours for the network to refill. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network.”
Uisce Éireann said vulnerable customers who have registered with the utility receive direct communications for planned and unplanned outages lasting more than four hours.
To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278, and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of www.water.ie
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.